1. Introduction

RZA Forwarding Sdn Bhd & RZA Warehousing Sdn Bhd (“RZA”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of personal data from you:

• Name, company name, and contact details (phone number, email address).

• Business or project-related information you provide through forms or inquiries.

• Technical information such as IP address, browser type, and website usage data.

3. How We Use Your Information

Your personal information may be used for the following purposes:

• To respond to your inquiries or service requests.

• To process quotations, proposals, or transactions.

• To improve our website and customer experience.

• To send relevant updates, promotions, or company information (only with your consent).

• To comply with legal or regulatory requirements.

4. Data Protection and Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
All data is stored securely, and access is restricted to authorized personnel only.

5. Disclosure of Information

RZA will not sell, rent, or share your personal data with third parties except:

• To service providers working on our behalf (e.g., IT support, logistics partners).

• When required by law or authorized government agencies.
  All third-party partners are bound by confidentiality agreements to protect your data.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate or incomplete information.

• Withdraw consent for us to process your data (subject to legal or contractual obligations).

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyse website traffic.
You can choose to disable cookies in your browser settings, but this may affect some website functionality.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

RZA Forwarding Sdn Bhd & RZA Warehousing Sdn Bhd
Email: [email protected]
Phone: +603 3176 1688